Privacy Policy
Last updated: January 1, 2025
Introduction
Consumer Legal Request ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website consumerlegalrequest.com.
Information We Collect
We may collect personally identifiable information that you voluntarily provide to us when you submit an information request form on our website. This includes:
- Name (first and last)
- Email address
- Phone number
- State of residence
- Type of legal matter
- Details you provide in your message
How We Use Your Information
We use the information we collect to:
- Respond to your information requests
- Provide relevant resources and educational materials
- Connect you with appropriate professionals and service providers where permitted by law
- Improve our website and services
- Communicate with you about our services
Information Sharing
We may share your information with qualified attorneys, service providers, or other resources where permitted by law and where doing so serves your interests. We do not sell your personal information to third parties for marketing purposes.
SMS Text Messaging
If you provide your mobile phone number and consent to receive SMS text messages, Consumer Legal Request may send you two categories of messages:
- Transactional messages — regarding your legal inquiry, case updates, appointment reminders, document requests, and other communications related to the services you requested.
- Marketing messages — occasional promotional and informational messages about legal resources, new services, and updates. Marketing messages are only sent if you separately opt in, and this consent is optional.
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to unsubscribe from SMS messages, or reply HELP for assistance. Mobile information and SMS consent are never sold, shared, or disclosed to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@consumerlegalrequest.com.